1. ABOUT THIS SERVICE
Welcome. You may be using this Service to find balanced information about the social and emotional wellbeing of your child/children. The Evolving Playground (‘the Service’) is a tool created by the Evolving Play Foundation and JOC Research and Development ltd, and has been funded by the European Union and NSW Government.
2. COLLECTING AND STORING YOUR PERSONAL INFORMATION
Your personal information is protected under the Privacy Act 1988. The Evolving Playground collects personal and sensitive information if you choose to provide it, such as your email address and child’s birth date. Your personal information is stored in a secure database accessed by specific Evolving Playground staff only.
3. WHAT PERSONAL INFORMATION WE COLLECT
Depending on how you engage with the Service we collect different kinds of information from or about you:
- (a) Account and Profile Information We collect information about you when you register for an account, create or modify your profile, set preferences, or signup for our services. This includes your name, email address, password, and if you choose, your child/children’s birth year.
- (b) Information You Provide to Us We collect and store information you provide by responding to surveys, submitting a form or participating in promotions. We also track how you engage with the Service when you respond to our services, such as notifications.
- (c) Your Use of Our Service When you access or use our Service, we collect and store certain usage data. This includes the types of content you view or engage with, the frequency and duration of your activities and your progression through content.
- (d) Third-Party Services and Services that use our Services We collect information when you visit or use third-party Services and Services that use our services. This includes information about the Services you visit, your use on those Services, as well as information the developer or publisher of those Services provides to you or us.
- (e) Third-Party Services If you use a third-party service (such as Google or Facebook) to register for an account, the third-party service may provide us with your third-party service account information on your behalf, such as your name and email address. Your privacy settings on the third-party service normally control what they share with us. Make sure you are comfortable with what they share by reviewing their privacy policies and, if necessary, modifying your privacy settings directly on the third-party service.
4. DEVICE INFORMATION
We collect information from or about the computers, phones, or other devices
where you install or access our services. We may associate the information we collect from your different devices, which helps us provide a consistent Service across your devices. Some examples of the device information we may collect include: (i) Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers. (ii) Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals. We will ask you to express consent before we use GPS or other tools to identify your precise location. We will ask you to opt-in before we use GPS or other tools to identify your precise location . (iii) Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
5. OTHER
We constantly strive to improve our Service, and often introduce new features that may require the collection of new information. If we collect materially different personal information or materially change how we use your personal information, we will notify you and may also modify this Privacy Policy.
6. HOW WE USE YOUR INFORMATION
Our mission is to facilitate effective learning experiences that enrich people’s quality of life. We offer a platform on which developers, designers and others can imagine and create their own solutions to complex learning, health and behavioural challenges. With these objectives in mind, we use the personal information we collect about you to:
- (a) Provide and personalise our Service We create and manage your account, and personalise our Service by using information about how you interact with it. If you choose not to provide personal information, you will not receive personalised content.
- (b) Communicate with you We communicate with you about our Service and let you know about any changes to our policies and terms. We also use your information to respond to your inquiries. We communicate with you to assist you in better using the Evolving Playground services. This may include advertising; however, you may opt out of receiving advertising communications at any time by contacting us at info@evolvingplay.org or by following the unsubscribe instructions in any such communications.
- (c) Improve our Service We conduct surveys and research in order to test, evaluate, and improve existing products and services, or develop new ones. We may also conduct audits and troubleshooting activities. We do this as it is necessary to pursue our legitimate interests of providing an innovative and tailored offering to our users on a sustained basis.
- (d) Promote and advertise our Service We may send you tailored marketing communications about products, services, and offers of the Evolving Playground and our partners and measure the success of those campaigns. For example, we may promote a learning Service to you based on what we think may interest you. We send these communications through email, notices posted on our Services, and
push notifications. You may opt out of receiving these notifications at any time by contacting us at info@evolvingplay.org.
- (e) Promote safety and security We help verify accounts and activities to promote safety and security on and off our services and to protect your vital interests, or those of others. This includes enforcing our Terms of Use and other legal terms and policies. We do this as necessary to pursue our legitimate interests in ensuring the Evolving Playground is secure by implementing and enhancing security measures and protections and protecting against fraud, spam and abuse.
- (f) Aggregate insights We use your personal information to produce and share aggregated insights that do not identify you. We anonymise (remove all user identifiable information) and subsequently use anonymised information. For example, we may use your personal information to generate statistics about our users, to publish demographics for a service, or for learning and behavioural insights.
7. HOW WE SHARE INFORMATION
We share personal information in the following ways:
- (a) Services and third-party integrations on or using our products and services When you use third-party Services, or other Services that use, or are integrated with, our services, they may receive information about what you post or share. Information collected by these third-party Services or integrated Services is subject to their own terms and policies.
- (b) Sharing with third-party partners and organisations We occasionally work with third party companies who help us provide and improve our services. For example, anonymised data (data with all user identifiable information removed) may be made available to research organisations for the purposes of conducting Evolving Playground-approved research. We do not share information that personally identifies you with advertising, measurement or analytics partners unless you give us permission, or if we have aggregated the information so that it does not personally identify you.
8. YOUR RIGHTS AND CHOICES
You can access, update, change or delete personal information either directly in your account or by requesting us to do so at info@evolvingplay.org. If you have a complaint about a breach of this Privacy Policy you can detail your issue to info@evolvingplay.org. Your email will be considered seriously and responded to directly.
- (a) Data retention If you delete the Service from your phone this has no impact on your data nor your account. If you re-install the Service, you can still log in and your data remains.
- (b) Deleting your account You can ‘close’ your account, which archives it and renders it inactive (i.e. can’t be logged into or accessed). You can also make a request for your account to be deleted which means that we remove your data from the database. You can close your account at any time. When you close your account, you will no longer be able to access it. If you request, we will delete or anonymise your personal data so that it no longer identifies you. Please note that, for technical reasons, there is likely to be a delay in deleting your personal information from our systems when you ask us to delete it.
- (c) Rights to access and control your personal data Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change or delete personal information. For personal data that we have about you, you may choose to:
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- (i) Delete Data: You can ask us to delete all or some of your personal data (e.g., if it is no longer necessary to provide the Service to you).
- (ii) Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
- (iii) Object to, or Limit or Restrict Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
- (iv) Right to Access and/or Take Your Data: In most cases, you can access a copy of your personal data by asking us for a copy.
- (v) The Evolving Playground will provide access to, and make corrections to, your personal information at your request, except in the circumstances set out in the Privacy Act 1988.
9. HOW WE PROTECT INFORMATION WE COLLECT
While no service is completely secure, we are dedicated to keeping personal information safe. We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorised alteration, unauthorised disclosure or access, misuse and any other unlawful form of processing of the personal information in our possession. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.
10. CHANGES TO THIS POLICY
We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the bottom of the Privacy Policy and post it on our Service. If we make material changes to it or the ways we process personal information, we will notify you before they take effect (by, for example, sending you an email and/or push notification). We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.
11. FURTHER INFORMATION
If you have any questions about your privacy, please contact the Evolving Play Privacy Officer; email info@evolvingplay.org
Effective date: 11/06/2024